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features:alerts [2010/07/19 12:29] (current) Kien Pham created |
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| + | ====== Email Alerts System ====== | ||
| + | You can access this feature under Account / Alerts (http://sendgrid.com/account/alert). To add a new alert, click on ‘Add new alert’ link. The Alert Frequency setting allows our system to alert you periodically if the selected condition hasn’t improved. | ||
| + | ===== IP blacklisted: ===== | ||
| + | An email will be sent when your sent IP is being blacklisted. | ||
| + | |||
| + | ===== IP filter status in Hotmail SNDS becomes Yellow or Red ===== | ||
| + | This alert occurs when Hotmail Smart Network Data Services (SNDS) changes the status of your IP. We will record this change and let you know when it has changed to Yellow or Red. You have to create multiple status alerts (yellow/red) with us if you want to be notified of all status changes. | ||
| + | |||
| + | ===== Reputation rate drops below ___ ===== | ||
| + | You can enter a custom percentage value for your reputation rate. For example, you can get an alert if your reputation rate drops below 98% by entering the value 98. The alert frequency will alert you again if your current reputation rate has not improved. | ||
| + | Your daily reputation rate is calculated as: (sum of bounces / sum of requests) / sum of requests | ||
| + | |||
| + | ===== Outbound mail queue exceeds ___ ===== | ||
| + | This is the number of emails that are pending to be sent. If the queue exceeds a certain amount of emails, you can get notified by setting up this alert option. | ||
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| + | ===== Invalid DNS Setting (Whitelabel) ===== | ||
| + | This will check your Whitelabel wizard setting to see if the mail domain is matched with the IP and vice versa. | ||